מִשׁלוֹחַ
Shopping Policy
At Zavera, we strive to make your shopping experience smooth, secure, and reliable. Please read our shopping policy carefully before making a purchase.
1. Orders
• Orders can be placed with or without creating an account.
• Ensure that all your shipping and contact information is accurate to avoid delays.
• We reserve the right to cancel any order before it is handed over to the delivery company.
2. Product Availability
• All products are subject to availability.
• We strive to update stock regularly, but some items may become unavailable without notice.
3. Pricing & Shipping Costs
• All prices include applicable taxes.
• Prices may change at any time without prior notice.
• A flat shipping fee of 50₪ applies to all orders.
• Shipping is local only within Israel.
4. Payment
• Payments must be completed in full before processing your order.
• We accept credit/debit card payments and other payment methods provided at checkout.
5. Shipping & Delivery
• Delivery typically takes 2–4 days.
• Customers will be provided with a tracking link to monitor their order.
• Zavera will notify customers of any delays and provide guidance on how to contact us.
• Zavera is not responsible for delays caused by circumstances beyond our control.
6. Returns & Exchanges
• Returns and exchanges are accepted only for defective products.
• Used or correct products cannot be returned or exchanged.
• All returns and refunds are governed by our Return & Refund Policy.
7. Customer Support
• For any questions or issues regarding your order, you can contact us at:
📧 zavera.store.business@gmail.com
