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Return & Refund Policy
At Zavera, we value our customers and strive to provide high-quality accessories. Please read our Return & Refund Policy carefully before making a purchase.
Returns
We do not accept returns unless the item is defective or different from the item ordered.
• Return requests must be made within 7 days of receiving the product.
• The item must be unused, unworn, and returned in its original packaging.
• Any item that has been used is not eligible for return.
Eligible Reasons for Return
Returns are accepted only in the following cases:
• The product is damaged or defective.
• The product received is different from what was ordered.
Non-Returnable Items
• Used or worn accessories.
• Any item returned after 7 days from delivery.
Shipping Costs
• The customer is responsible for return shipping costs.
• Original shipping fees are non-refundable.
Refunds
• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to the original method of payment.
• Refunds will be completed within 7 business days after approval.
Country
This policy applies to orders made within Israel.
Contact Us
If you have any questions or need further clarification regarding returns or refunds, please contact us at:
📧 zavera.store.business@gmail.com
